HR can expect stronger leadership and teamwork, including: • Better follow-through and accountability • Clearer communication and faster problem-solving • Fewer repeated people issues • Less escalation back to HR • More ownership at every level

Coaching is led by Malaysia’s only executive coach appointed as an HRD Corp Thought Leader, Ash Alexander, supported by a team of experienced local leadership coaches.

Yes. Our coaching programmes are mostly claimable through the normal HRD Corp grant process. Standard programmes are usually fully claimable. Specialist high-level coaching may include additional fees, invoiced in advance. We confirm this clearly upfront.

• Executive Coaching supports senior leaders with complex challenges. • Group Coaching develops multiple leaders together and builds shared standards. • Team Coaching strengthens alignment, communication, and teamwork in a specific team.

Organisations usually choose: • Coaching Only: 6 × 1-hour sessions over 3 months (every two weeks) • Coaching + Leadership Skills: the above, plus 6 × 1-hour advanced leadership skills sessions

Group coaching is typically: • 4 to 6 half-day sessions • Focused on real operational and leadership issues • Guided by the LEDA 5-Step Problem Solving System It builds stronger leadership consistency across levels.

Team coaching is usually: • 4 to 6 half-day sessions • Focused on real team challenges and ways of working • Designed to improve alignment, communication, and shared responsibility

We begin with a short alignment discussion, then propose a structured coaching plan to match your organisation’s priorities.

All coaching is guided by the LEDA 5-Step Problem Solving System, helping leaders and teams solve real workplace problems in a clear, repeatable way.

Because LEDA (https://www.alexanderassociates.my/theleda5-stepproblemsolvingsystem)builds leaders and teams who don’t just discuss issues — they solve them, follow through, and improve day-to-day performance.

Coaching Skills for Leaders Advanced Certificate gives the essential skills needed to transform your managers into competent, confident coaching leaders. During the programme, participants will learn the eight essential coaching skills and the LEDA 5-Step Coaching Model to conduct efficient coaching conversations with their staff.

COURSE OUTLINE - DAY 1 Module 1: The Fundamentals of Leadership Coaching • Understanding the potential of coaching to increase team performance • Identifying ​when leadership coaching ​is the right intervention • Aligning leadership coaching with organisational goals and KPIs Module 2: Creating a Positive Coaching Relationship • Building trust and positive rapport • Recognising achievement and motivating self-belief • Developing professional listening skills • Sharing feedback and feedforward Module 3: Coach Questioning Skills • Five essential questioning skills for coaches • Scaling technique for setting achievable targets • Chaining together core coaching skills Module 4: Coaching to Commitment • Developing pinpointing skills • Coaching to commitment to action COURSE OUTLINE - DAY 2 Module 5: Framing and Focusing Coaching Conversations • The LEDA 5-Step Coaching System • Coaching using the principles of Lean Management • LEDA Step 1: Framing and focusing coaching conversations • Practical Coaching Experience 1 Module 6: Solution-Focused Coaching • LEDA Step 2: Discovering the Current State - Baselining skills • LEDA Step 3: Set the Target State - Identifying the next level of challenge • Practical Coaching Experience 2 • LEDA Step 4: Generating Possible Solutions Module 7: Engaging Dynamic Action • LEDA Step 5: Coaching to Commitment • Practical Coaching Experience 3 • Practising all 5 steps of LEDA Coaching Conversations Module 8: Development Through Reflective Practice • Developing reflective practice • Assessment 1 • Setting next steps to embed and enhance coaching skills COURSE OUTLINE - DAY 3 Module 9: Applied Skills Review & Development • Learning log review • Strengthening coaching communication and confidence • Showcase preparation Module 10: Practical Skills Showcase • Showcase coaching developments through practice • Providing observational feedback and challenges to the client • Overcoming common coaching relationship challenges Module 11: Harnessing the Power of Feedback and Self-Reflection • Requesting constructive feedback • Developing reflective practice • Taking coaching skills to the next level Module 12: Developing a Coaching Culture • How to develop a coaching culture across an organisation • Delivering measurable improvements for the organisation IMPORTANT NOTE ON PROGRAMME STRUCTURE • 2 Week Interval between Day 1, Day 2, and Day 3 • Participants will use LEDA Next-Level App for work-based activities

Upon completion, successful learners will be awarded certification from LEDA Coaching Systems UK and from the British Association for Coaching: ‘Recognised Leader as Coach’ Certificate LEDA Level 3

Organisations will have: • Trained leaders who can coach competently • Enhanced management communication • Motivated and positive staff engagement • Powerful connections with millennials • Empowered staff who exercise initiative • High individual and team performance • Retention of highest performing staff

Managers at all levels and High potential prospective and future managers.

The Group Coaching programme empowers Heads of Departments to break silos, build trust, and lead with shared purpose. Through guided reflection and practical tools, leaders gain the mindset and skillset to work together with clarity, synergy, and lasting impac

Yes, this programme is HRDCorp-Claimable. We will guide and support you through every step — from preparing documentation to submitting your claim. Our team ensures a smooth, hassle-free process so you can focus on developing your leaders while we handle the rest.

The Group Coaching for Performance and Productivity programme is a HRDCorp–claimable designed to help leaders build trust, improve collaboration, and drive team performance. Every programme is tailored to your organisation’s goals and learning needs. Contact us today — we’ll design a proposal and programme outline tailored specifically for your team.

This programme focuses on practical application and measurable growth. Success is evaluated through improvements in teamwork, communication, and leadership effectiveness — supported by feedback from participants and their managers. Participants complete an assessment based on real workplace case studies, allowing both leaders and HR to track progress in communication, collaboration, and leadership impact.

Emotional Intelligence is about making intelligent responses to negative feelings. This programme equips leaders with 6 LEDA EQ Skills to generate positive emotions in themselves and others through being present, empathetic, genuine, resilient and empowering in their behaviour. The practical sessions within the course empower participants to be proactive in designing new strategies to boost staff engagement and reduce team attrition rates.

COURSE OUTLINE - DAY 1 Introduction • Optimal leadership qualities • The Two Systems of Thought • The consequences of negative emotions in the workplace EQ Skill 1: Self Awareness • LEDA EQ Self-Assessment: Mood, Energy Level & Engagement • Strengths and limitations awareness • Leveraging on feedback to raise self-awareness • Stress Management - Mindfulness Techniques • Emotional Self-Management • Self-Reflection for Managers - strategies to convert negative emotions into positives EQ Skill 2: Authenticity • Challenges to being ourselves as leaders • Leadership Archetypes • Leading with confidence EQ Skill 3: Awareness of Others • The Emotional Impact managers have on team members • Using EI to Build Rapport & Workplace Harmony • Empathy Skills to Connect & Respect • How to Motivate Higher Performance through EI • Awareness of team workload and stress levels COURSE OUTLINE - DAY 2 EQ Skill 4: Care • The ‘EQ Care Spectrum’ for Leaders • Designing optimal stakeholder well-being statements and actions • The ‘1 Thing Activity’ - Individual Commitment to Apply EI Learning immediately in the workplace EQ Skill 5: Consistency • The consequences of inconsistent leadership • The LEDA EQ Consistency Scale • Practical Techniques for emotional consistency in the workplace - journaling commitments and actions EQ Skill 6: Positivity • Intrinsic vs Extrinsic Motivation • The 3 keys to increasing Intrinsic Motivation • Recognising achievements to boost confidence 2 WEEK INTERVAL Important Note on Programme Structure: 1. There is a 2 week interval between Day 1 and Day 2 2. Participants will use the LEDA Next-Level App for work-based activities

Managers at all levels and High potential prospective and future managers.

Essential Leadership Skills for Managers is a highly practical course where all participants ‘learn by doing’. Each session has a clear focus that will equip managers with the Skillset & Mindset to lead teams and take team performance to the next level. We begin by establishing the right mindset to lead multi-generational, culturally diverse teams. This programme builds up the specific skills needed to develop a leadership toolkit that managers can use every day with their teams.

COURSE OUTLINE - DAY 1 Session 1: Fundamentals of Management & Leadership Session 2: Active Listening and Questioning Skills Session 3: Managing Meetings Meetings practical - In-person Session 4: Managing a video call End of session COURSE OUTLINE - DAY 2 Session 5: Leadership Coaching Skills to Increase Team Engagement & Performance Session 6: Managing Costs, Expenses & Liabilities Session 7: Leadership & Self-Management Session 8: Mindset & Skillset Review COURSE OUTLINE - DAY 3 Session 9: Strategies for reducing MCs and maintaining a healthy workforce Session 10: Recognising Performance & Managing Staff Promotion Decisions Session 11: Skills Development Session 12: LEDA Level 1 Certification Awards IMPORTANT NOTE ON PROGRAMME STRUCTURE • 2 Week Interval between Day 1, Day 2, and Day 3 • Participants will use LEDA Next-Level App for work-based activities

Managers at all levels and High potential prospective and future leaders.

Organisations will have: • Trained leaders who can coach competently • Enhanced management communication • Motivated and positive staff engagement • Powerful connections with millennials • Empowered staff who exercise initiative • High individual and team performance • Retention of highest performing staff

Executive Coaching Programme is designed to build a Solution-Focused Mindset in managers to meet the commercial and creative challenges of the company, where Vision, New Ideation and the Ability to Execute are business-critical.

Session 1: Coaching for Engagement and Motivation Managers learn practical coaching skills to build rapport, boost morale, and improve retention. Focus on recognizing achievements, giving impactful feedback, and applying skills in real workplace scenarios. Session 2: Communicating as an Effective Leader Identify gaps in communication styles and develop active listening, powerful questioning, and trust-building techniques to strengthen manager-to-team collaboration and performance. Session 3: Driving Productivity and Accountability Adopt a structured approach to coaching that helps managers delegate effectively, improve efficiency, and establish accountability systems that deliver measurable results. Session 4: Leading Efficient, Outcome-Driven Meetings Cut down wasted meeting time by training managers to run focused, results-oriented sessions while coaching and empowering their direct reports. Session 5: Facilitating Teams and Building Executive Presence Develop facilitation skills to draw out ideas, increase engagement, and foster ownership. Gain confidence when presenting updates to peers and senior leadership. Session 6: Sustaining Leadership Impact Help managers embed new skills with action plans that ensure ongoing application and build a culture of accountability and continuous development.

Managers at all levels and High potential prospective and future leaders.